fbpx
Readjusting The Dynamics of Banking and Insurance with Intelligent Chat Functions

Readjusting The Dynamics of Banking and Insurance with Intelligent Chat Functions

In an industry that handles sensitive data and caters to diverse customer needs, precision and trust are paramount

    Applications That Work With The nixi1 Platform

    Trust and Urgency

    A PwC survey showed that 46% of consumers linked online banking experiences to increased trust in financial providers. nixi1’s services, such as a real-time AI chatbot can help to build and increase lasting relationships with your clients.

    Get Started For Free

    Centralized Customer Queries

    From loan inquiries to insurance claims, handling customer questions efficiently can be challenging. Our solution centralizes these queries, ensuring timely and consistent responses.

    Request a Demo
    <span>Want To See How It Works?</span>

    Want To See How It Works?

    Arrange a 45 min demonstration with one of our specialists.
    Request a Demo
    Issues
    Issues

    Main Issues of the Banking and Insurance Actors

    1
    Fragmented customer communication negatively impacting the service quality, customer retention and acquisition.
    2
    Lack of consolidated data hindering informed decision-making and strategy development.

    What nixi1 Can Do For You:

    Consolidated Customer Interaction
    Consolidated Customer Interaction
    Centralizing customer interactions for queries, complaints, and information requests, improving response time and customer satisfaction.
    Automated Responses And Reminders
    Automated Responses And Reminders
    Deploying bots for instant replies to general and frequent inquiries and setting up reminders for due payments, enhancing service quality.
    Data-Driven Insights
    Data-Driven Insights
    Analyzing communication data through the Business Intelligence Dashboard, optimizing customer engagement and satisfaction.

    Elevated Customer Service

    Issue
    Fragmented communication platforms causing service inconsistencies and customer dissatisfaction.
    nixi1 Solution
    Integrated communication enhances service consistency, responsiveness, and customer satisfaction, fostering long-term relationships.
    Get Started For Free

    Data-Driven Decision Making

    Issue
    Lack of consolidated data hindering informed decision-making and strategy development.
    nixi1 Solution
    Unified data from various communication channels provides valuable insights, enabling informed decision-making and strategy optimization.
    Get Started For Free
    Mobile Application

    Unify communication with your customers by offering 24/7 customer service with nixi1.

    With the nixi1 APP you will be able to unify the management of communications with your users and clients through the most popular messaging services such as WhatsApp, Instagram, Facebook Messenger, Telegram, SMS, Email or even your own instant messaging application.

    You will have a tool on your mobile device that will improve the service experience of your operators and your customers.

    Mobile Application

    Contact Us

    Send us your detail question with your contact details and our support team will get back to you as soon as possible.