Empowering Healthcare With Instant Communication

In healthcare, timely information can be lifesaving

Applications That Work With The nixi1 Platform

Booking Appointments

The rise of digital technology has changed preferences: Over 60% of patients prefer digital reminders over phone call reminders. Our chatbot helps you cater to this preference change by offering customizable appointment scheduling and reminder functions. You can tailor the chatbot to effectively address both your patient’s scheduling preferences and your organizational requirements, thereby increasing satisfaction and engagement.

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Telemedicine Integration

With the rise of remote healthcare, our chatbot is the primary interface to help patients navigate virtual care procedures. It enhances communication between patients and health professionals through chat and video calls.

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Want To See How It Works?

Arrange a 45 min demonstration with one of our specialists.

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Issues

Main Issues in Healthcare

Fragmented communication leading to inefficiencies such as missed appointments and misunderstandings between healthcare professionals and their patients.

Outdated communication systems resulting in cumbersome and time-intensive communication management as well as patient dissatisfaction.

Missing data regarding communication between healthcare providers and patients, leading to missed opportunities to improve patient loyalty and satisfaction.

What nixi1 Can Do For You:

Automated Reminders And Responses

Chatbots can automate appointment reminders and replies to frequently asked questions, improving efficiency and patient experience.

Centralized Patient Interaction

Healthcare providers can use our omnichannel platform to manage patient communication, appointment reminders, and inquiries in one place, reducing the administrative burden.

Improved Communication

Issue

Inefficient communication causing misunderstandings and communication gaps, leading to dissatisfied patients and healthcare providers.

nixi1 Solution

Automated communications for appointment scheduling and frequently asked questions enhance service consistency, responsiveness, and customer satisfaction. Our customizable chatbot can make interactions with patients easier and more efficient.

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Increased Efficiency

Issue

Outdated communication procedures and systems not matching the patients’ communication preferences and causing inefficiencies in internal communication management.

nixi1 Solution

Our omnichannel solution integrates the most popular communication channels, such as WhatsApp, Telegram, etc. in one place and makes it easy for healthcare professionals to engage with patients.

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Insights

Issue

Lack of data about the communication between healthcare providers and patients, leading to missed opportunities to enhance patient loyalty and satisfaction.

nixi1 Solution

Analysis of communication streams through the data gathered in the nixi1 dashboard, optimizing patient interaction.

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Mobile Application

Unify communication with your customers by offering 24/7 customer service with nixi1.

With the nixi1 APP you will be able to unify the management of communications with your users and clients through the most popular messaging services such as WhatsApp, Instagram, Facebook Messenger, Telegram, SMS, Email or even your own instant messaging application.

You will have a tool on your mobile device that will improve the service experience of your operators and your customers.

Contact Us

Send us your detail question with your contact details and our support team will get back to you as soon as possible.