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Enhancing The Travel Experience With Smart Communication

Enhancing The Travel Experience With Smart Communication

In an industry that thrives on reviews and customer experiences, quick and accurate communication is essential

    Applications That Work With The nixi1 Platform

    Seamless Bookings

    Approximately 67% of travelers prefer establishments that provide mobile check-ins. Using our chatbot, both travel agencies and hotels can streamline the booking and check-in processes.

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    Increased Customer Satisfaction

    Our customizable chatbot can increase the customer’s service experience by offering additional services such as suggesting nearby restaurants, etc. This increases customer satisfaction and loyalty.

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    Post-Trip Feedback

    Following up with your customers’ experience becomes easy through nixi1’s chat functions and increases the chances of a subsequent booking.

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    <span>Want To See How It Works?</span>

    Want To See How It Works?

    Arrange a 45 min demonstration with one of our specialists.
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    Issues
    Issues

    Main Issues of Travel Agencies and Hotels

    1
    High influx of inquiries and bookings from multiple communication channels leading to poor response times and customer dissatisfaction.
    2
    Individual handling of frequently asked questions and booking queries resulting in inconsistent and slow replies.
    3
    Ineffective marketing campaigns resulting from the untapped potential of omnichannel communication.

    What nixi1 Can Do For You:

    Centralized Communication
    Centralized Communication
    Travel Agencies and Hotels can use nixi1’s centralized communication solution to manage inquiries and bookings from various communication channels in one place, improving response times and customer satisfaction.
    Automated Response
    Automated Response
    Our customizable chatbot can reply to frequent questions, providing instant answers, thereby freeing up staff to handle more complex interactions.
    Campaign Management
    Campaign Management
    Travel Agencies and Hotels can use nixi1 tools to run promotional campaigns across multiple communication channels simultaneously, reaching all target groups.

    Improved Customer Experience

    Issue
    Use of multiple communication channels leading to inefficiencies and slow replies, resulting in customer dissatisfaction.
    nixi1 Solution
    Our omnichannel solution enables instant and seamless interactions across the most popular communication channels, such as WhatsApp, Telegram, etc. This allows Travel Agencies and Hotels to provide superior and personalized service to guests.
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    Efficient communication

    Issue
    Frequently asked questions and booking requests through various communication channels are being handled manually, leading to inconsistencies in replies.
    nixi1 Solution
    nixi1’s customizable chatbot can provide quick and standardized replies to the most frequent questions and booking queries, enhancing guest satisfaction and loyalty.
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    Effective Marketing

    Issue
    Uncoordinated marketing efforts leading to reduced reach and impact.
    nixi1 Solution
    Using our omnichannel communication solution, marketing campaigns can be launched across multiple communication channels simultaneously, increasing visibility, outreach, and engagement.
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    Mobile Application

    Unify communication with your customers by offering 24/7 customer service with nixi1.

    With the nixi1 APP you will be able to unify the management of communications with your users and clients through the most popular messaging services such as WhatsApp, Instagram, Facebook Messenger, Telegram, SMS, Email or even your own instant messaging application.

    You will have a tool on your mobile device that will improve the service experience of your operators and your customers.

    Mobile Application

    Contact Us

    Send us your detail question with your contact details and our support team will get back to you as soon as possible.