Tariffs

Choose the right product for your business and compare different plans

Basic

49€^/month

Ideal for small companies

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Single user

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Unify Whatsapp, SMS, Messenger and Telegram

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Payment Gateways

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Customisation of Webviews

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Technical support. Answers within -48h

Premium

99€^/month

Our star plan

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Unlimited users*.

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Unify Whatsapp, SMS, Messenger and Telegram

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Payment Gateways

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Customisation of Webviews

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Marketing toolbox

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Technical support. Answers within -24h

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2h of advanced configuration consultancy

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Speech to text transcriber

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Metrics panel**

Enterprise

Custom Made

For consolidated SC operations

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Unlimited users*.

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Unify Whatsapp, SMS, Messenger and Telegram

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Payment Gateways

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Customisation of Webviews

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Marketing toolbox

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Technical support. Answers within -24h

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4h of advanced configuration consultancy

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Speech to text transcriber

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Metrics panel**

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CRM integration

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Integration with delegated authentication solutions

Assisted configuration

Our new customer support team will contact you after you choose a plan and sign up, to walk you through the initial setup of the tool step-by-step.

Carolina Alcaide

Customer Service Agent
nixi1

Frequently asked questions

What is included in the 30-day free trial?

With the free trial you can test the tool without any restrictions within the Basic Plan.

Is there any permanence in the contract?

No. nixi1 operates as a software service (SaaS) and is charged monthly according to usage, without any permanence. At any time you can request cancellation of the service without penalty.

Can I change my plan at any time?

Yes, you can change your plan whenever you want and need to. Pricing will be prorated according to the month and time of use of one plan or another.

Do I need to leave credit card details to test the tool?

Yes, in order to reply to messages during your free trial month, you will need to leave your credit card details. At the end of the trial month and if you decide not to continue using the tool, you will only be charged - if any - for the cost of the messages sent and received.

Which channels can I activate with the Basic Plan?

Our Basic Plan allows you to create all the channels we have integrated: whatsapp, Facebook, Telegram, SMS and Apps (and soon, web chat too).

Is there a limit to the number of messages I can send?

There are no limits. Remember that there is a charge of €0.001 per message sent or received (or in other words, every 1,000 messages = €1).

Is the configuration of the tool included in the tariffs?

In any plan you choose, the assistance of one of our specialists for the initial configuration of the tool is included. On the same day of your registration, we will offer you the option to schedule a 1-hour call to receive support from our agents.

Basic

49€/month

Premium

99/month

Enterprise

Custom Made

Customer conversation management

Unique conversation generation per customer and channel

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Viewing and recording conversations

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Simultaneous management of multiple conversations

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Sending and receiving TXT, PDF, Images, Audio, GIF and Video files

TXT, PDF, Photo, GIF and Video

Intelligent information management

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Generation of internal follow-up notes in the conversation itself

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Classification of talks according to management statuses

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Classification of conversations according to predefined categories/tags

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Assigning and reassigning conversations

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List and display of assigned conversations by operator

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Customer file

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Editing, adding and deleting billing data per user

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Operator alert system - Mnemonics

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Two-way text communication

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Speech to text transcription

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Audio and video notes

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Advanced conversation finder

Dynamic listings of conversation search results

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Configuration of interactive display fields

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General search field

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Advanced conversation filtering fields

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Channels

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ChatWeb

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White Label Chat App for Android and IOS

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Facebook Messenger

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SMS

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Direct user activation via links, widgets and QR codes for use in emails, web, blogs, social media and company outlets.

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Customer information

Editing, adding and deleting billing data per conversation

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Support

Technical support: response times

maximum 48 hours

maximum 24 hours

Basic configuration assistance. 1h video call with Product wizard.

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Advanced configuration assistance with product specialist

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Payment gateway

Generation of customised payment links

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Payment link regeneration

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Cancellation of active payment links

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Payment forms

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Personalisation

Corporate logo in webviews

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Corporate colours in webviews

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Terms and Conditions in webview

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Automated configuration of the "Welcome" and "Re-welcome" message.

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Automated configuration of "Payment Confirmation" message

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Automated configuration of the "Out of Office" message

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Administration module

Definition of the company's business model

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Registration of brands and branch offices as differentiated cost centres

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Trademark registration

1 Mark

Unlimited

Registration of delegations

1 Delegation

Unlimited

Registration of operators with different roles:

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- Owner

1 Owner

– Administrador

Single user

Unlimited

- Brand manager

Single user

Unlimited

- Delegation Manager

Single user

Unlimited

- Operating Agent

Unlimited

Automation - AV - SMARTCHAT

Shortcuts for manual submission of predefined answers to frequently asked queries

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Artificial intelligence module that predicts the response and proposes it to the operator in a pop-up for supervised sending or eventual editing.

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Artificial intelligence module that predicts the response and sends it directly to the end user

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SmartChat module: Build your own Chatbot and set up the BPM of your processes, with a gamified interface.

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Metrics dashboard - KPI

Dashboard with Conversation Productivity Metrics (KPIs)

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Dashboard with KPIs of marketing campaign performance

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Dashboard with KPIs for Virtual Assistant and SmartChat Effectiveness

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Chat marketing module

Customer segmentation and classification

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Creation of campaigns for sending mass communications, promotions, offers, discounts, newsletters, etc.

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Creativity Editor

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Chat Marketing Manager

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Contact aggregator for sending messages and outbound actions via SMS and Chat

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Integrations

Integration with delegated authentication solutions

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Integrations with CRMs (conversation dump, activities, payment notifications, amounts, ID managers)

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API Connection (Connect your Apps and Chatweb)

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Download full comparison in PDF

Contact us at

Send us your query with your contact details and we will get back to you as soon as possible. <24h laborables.

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Tariffs

Basic

49€/month

Single user

Unify Whatsapp, SMS, Messenger and Telegram

Payment Gateways

Customisation of Webviews

Technical support. Answers within -48h

Premium

99€/month

Unlimited users*.

Unify Whatsapp, SMS, Messenger and Telegram

Payment Gateways

Customisation of Webviews

Marketing toolbox

Technical support. Answers within -24h

2h of advanced configuration consultancy

Speech to text transcriber

Metrics panel**

Enterprise

Custom Made

Unlimited users*.

Unify Whatsapp, SMS, Messenger and Telegram

Payment Gateways

Customisation of Webviews

Marketing toolbox

Technical support. Answers within -24h

4h of advanced configuration consultancy

Speech to text transcriber

Metrics panel**

CRM integration

Integration with delegated authentication solutions

Assisted configuration

Carolina Alcaide

Frequently asked questions

What is included in the 30-day free trial?

Is there any permanence in the contract?

Can I change my plan at any time?

Do I need to leave credit card details to test the tool?

Which channels can I activate with the Basic Plan?

Is there a limit to the number of messages I can send?

Is the configuration of the tool included in the tariffs?

Contact us at

Or write to us through any of these channels...

49€^/month

99€^/month