nixi1

We reinvent customer communication with you...

nixi1 unify the management of communications with your users and clients through the most popular messaging systems such as WhatsApp, Facebook Messenger, Telegram and SMS, improving the service experience, operator performance and channel revenue.

A revolution for contact centres

A much more efficient way for customer service.

We have integrated WhatsApp and other instant messaging as the main business/customer/support communication channel.

Everything on the mobile and for the mobile

We have designed a tool "mobile first"It is designed for use on mobile phones, the preferred device for customers, allowing them to make queries from anywhere, without needing a computer.

All instant and immediate

We have added voice memo communication and simultaneous translation of text messages in the customer's language. All with the aim of providing contact centres with the best tools and offering the highest levels of productivity and efficiency.

Team

Multidisciplinary team

Juan Prim

Co-founder and CEO

Graduated in Business Administration from ESADE and the University of Illinois. He has an international professional career (Portugal, Spain, UK, Germany). In the past he founded a Fintech startup, and over the years he has known the ecosystem of accelerators, venture builders, VCs, business angels and High Net Worth Individuals.

LinkedIn

Pedro González

Chief Data Science

Postgraduate in AI with DL from the UPC. MIRI from the UPC. MBA in Marketing and Finance from ESADE. Degree in Computer Engineering and Information Systems from the UPC. He has worked on projects carrying out Data Mining Modelling, Supervised Classification, Predictive Modelling, temporal regressions, statistical calculation...

LinkedIn

Anna Moskalenko

Data Metrics Analyst

Data Metrics Analyst. PhD in Economics, specialising in the application of computational methods to economic models.

LinkedIn

Jaime Font

CSO

Graduate in Tourism from UIB and CEURA, with an Executive MBA from EAE and a master's degree in hotel management from CETT. He has worked for almost 20 years in various roles such as KAM, marketing management, consultant for companies such as Travelport, Europcar, Vueling, Grupotel hotels, Grupo playa sol and Viajes el corte inglés.

LinkedIn

Aitor Urrutia

Data Scientist

Graduated in Telecommunication Systems at Mondragon Unibertsitatea and Master in AI at UPC. He has worked as a researcher and developer of intelligent systems at Mondragon Unibertsitatea and as a Data Scientist at NexTRet.

LinkedIn

Francisco López

Full Stack Developer

Senior technician in computer systems administration, specialised in Nodejs development. More than four years of experience in Frontend and Backend development.

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Raquel Casas

Customer Service Agent

Graduate in translation from the University of Malaga. She has worked as a customer service agent in tourism companies such as Europcar and Premier Inn. She has also worked as a product analyst at Privalia and as a translator and content manager.

LinkedIn

Evelyn Rovira

Data Scientist

Graduated as a Computer Engineer at the UPC. She has worked as a Data Scientist in companies such as Larca, everis and Kernel Analytics.

LinkedIn

Miriam Eskali

Travel Assistant Manager

She holds a degree in Tourism from the University of Girona and a postgraduate degree in Advertising from the UCM. She has worked for more than 12 years in the tourism sector in product creation, sales and customer service departments in companies such as Orizonia, Kuoni and Evaneos. His passion is to help tourism companies grow by simplifying sales processes and adding value to the user.

LinkedIn

Javier Lázaro

Finance Manager

Yosvel Quintero

Front-end Developer

Graduated in computer science and mathematics, this Full-stack Engineer with more than 5 years of experience in software development and maintenance, has specialised in front-end, UX and UI. He has worked for companies such as Roche, Kantox and Altran.

LinkedIn

Isabel López

Contact us at

Send us your query with your contact details and we will get back to you as soon as possible. <24h laborables.

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