E-Commerce Shops

Improve your Ecommerce customer service and conversion to sales

The only communication tool that improves web visitor support while increasing operator productivity.

With the multi-channel chat manager from nixi1 assist your users and customers in their favourite communication channels when they visit your shop, improving service and turnover.


Improve conversion to sales

Assist your visitors through their preferred communication channels, at the right time. Send files (images, videos, etc.), sell and get paid without leaving the chat.


You extend your service to 24/7 at no extra cost

A personalised Chatbot answers frequently asked questions when your operators are not available, attending 24/7/365 so you don't lose a single sale.


Agility and productivity as standard

It allows multiple user and customer requests to be handled simultaneously, reducing response times and improving operator productivity.

Omni-channel simplified

Enable as many WhatsApp numbers, SMS, FB Messenger or Telegram IDs, and manage conversations from a single dashboard.


SaaS that offers plans for different types of businesses, with very competitive rates that scale with customer usage.

Secure collection via chat

Easy configuration of own POS and generation of payment links, allows secure payment to the customer without leaving the chat.

Immediate activation

In 10′ you can be solving instant messaging queries, without the need for IT staff to set it up.

Want to see how it works?

Arrange a 45′ demonstration with one of our specialists.

Free of charge and without obligation.


Integrate nixi1 with the technologies your business uses

Try it out

Start your free 30-day, no-obligation trial today.

Regulatory compliance

Designed in compliance with international regulations and legislation such as the RGPD.

Local technical support

24/7 assistance for you and your team, in Spanish, with local presence in Spain.

Extreme cyber security

Certified with the highest level of IT security (PCI DSS, ISO 27000).

Contact us at

Send us your query with your contact details and we will get back to you as soon as possible. <24h laborables.

Or write to us through any of these channels...

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